Privacy Policy

Introduction

This Privacy Policy explains how  collects, uses, discloses, and protects your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website or services, you consent to the collection and use of your information as described in this policy.

What Information We Collect

We may collect the following types of personal information:

• Full name

• Date of birth

• Contact details (telephone number, email address, residential address)

• Medical history and health information relevant to treatments

• Photographs for clinical and treatment purposes

• Payment and billing information

• Website usage data (via cookies and analytics tools)

 How We Collect Information

We collect your personal information when you:

• Book or attend an appointment

• Complete forms on our website

• Contact us via phone, email, or online enquiry forms

• Subscribe to newsletters or marketing communications

• Interact with our website (via cookies and tracking technologies)

Why We Collect Your Information

We collect and use your personal information for the following purposes:

• To provide medical and cosmetic treatments safely and effectively

• To maintain accurate medical records

• To communicate with you regarding appointments and care

• To process payments

• To comply with legal and regulatory obligations

• To improve our services and website

• For marketing purposes (with your consent)

Disclosure of Your Information

We may disclose your personal information to:

• Medical professionals involved in your care

• Third-party service providers (e.g. IT, payment processors)

• Regulatory bodies where required by law

• Professional advisers (e.g. legal or accounting)

We will not sell or rent your personal information to third parties.

Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes:

• Secure electronic systems

• Restricted access to sensitive data

• Staff confidentiality obligationsAccess and Correction

You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate, out-of-date, or incomplete.

To make a request, please contact us using the details below.

Cookies and Website Analytics

Our website may use cookies and similar technologies to enhance your browsing experience and collect information about how you use our site.

You can manage your cookie preferences through your browser settings.

Marketing Communications

We may send you marketing communications if you have consented to receive them. You may opt out at any time by:

• Clicking the "unsubscribe" link in emails

• Contacting us directly

Retention of Information

We retain personal and medical information for as long as required by law and for legitimate business purposes.

Complaints

If you believe we have breached your privacy rights, you may lodge a complaint with us. We will respond within a reasonable timeframe.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

Contact Us

If you have any questions about this Privacy Policy or wish to access or correct your information, please contact:

QT Aesthetics
@ Queens Domain
592 Park Road, Park Orchards
0447 221 446
qtaesthetics.clinic@gmail.com

Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Consent

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.